These Terms and Conditions govern the provision of landscaping services by Match International Pty Ltd (ABN 73 664 904 885), trading as MJ GreenGuard Landscaping, QBCC Licence 15471933. By accepting a quote or engaging our services, you agree to these terms.
1. Service Area
MJ GreenGuard Landscaping provides landscape construction services throughout South East Queensland (SEQ), including Brisbane, Ipswich, Logan, Gold Coast, Sunshine Coast, and surrounding regions. We reserve the right to decline projects outside our standard service area or where site conditions make safe delivery impracticable.
2. Quotes and Acceptance
- →All quotes provided by MJ GreenGuard Landscaping are valid for 30 days from the date of issue unless otherwise stated.
- →Quotes are based on information available at the time of assessment. If site conditions differ materially from those assessed, we reserve the right to revise the quote before proceeding.
- →A quote becomes a binding agreement upon your written or electronic acceptance (including signature via our online portal).
- →Quotes are for the specific scope of work described and do not include variations unless separately agreed in writing.
3. Payment Terms
- →Deposit: A deposit is required before work commences. The deposit amount will be specified in your quote. Payment of the deposit confirms your acceptance of these terms and authorises work to begin.
- →Balance: The remaining balance is due upon practical completion of the work, unless a progress payment schedule is specified in the quote.
- →Payment method: EFT bank transfer is preferred. Payment details will be included on your invoice.
- →Late payments: Invoices not settled within 14 days of the due date may incur a late payment fee. We reserve the right to suspend services on accounts with overdue balances.
- →All prices are in Australian dollars (AUD) and include GST unless otherwise stated.
4. Variations
- →Any changes to the agreed scope of work must be approved in writing before additional work is carried out.
- →Verbal instructions to vary scope will not be accepted. A variation order must be issued and signed by both parties.
- →Approved variations will be invoiced at the rates specified in the variation order, or at our standard rates if not otherwise agreed.
- →Variations may affect the project timeline. We will advise of any schedule impacts when issuing a variation order.
5. Your Obligations
- →You must provide safe and unobstructed access to the worksite at agreed times.
- →You are responsible for ensuring you have the necessary consents, council approvals, or body corporate permissions required for the work.
- →You must disclose the location of any underground services, utilities, or hazards prior to work commencing.
- →Failure to meet these obligations may result in delays, additional costs, or suspension of work.
6. Liability Limitation
To the maximum extent permitted by law, our liability to you for any claim arising out of or in connection with our services is limited to the total value of the work performed under the relevant contract.
We are not liable for any indirect, consequential, incidental, or special loss or damage including loss of profit, loss of use, or damage to property not forming part of the contracted works — except to the extent such liability cannot be excluded by law.
Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.
7. Defects and Warranty
- →We stand behind the quality of our workmanship. If you identify a defect in our work, please notify us in writing within a reasonable time of the defect becoming apparent.
- →Statutory warranties apply as required under Queensland building legislation and the Queensland Building and Construction Commission Act 1991.
- →Warranty does not cover damage caused by misuse, third-party interference, acts of nature, or failure to maintain the completed works.
8. Dispute Resolution
We are committed to resolving disputes fairly and promptly. If a dispute arises:
- 1.Direct resolution: Please contact us first at admin@mjgreenguardlandscaping.com.au or call 0404 276 148. We will endeavour to resolve the matter within 10 business days.
- 2.QBCC: If the matter relates to building or construction work and cannot be resolved directly, the primary avenue for dispute resolution is the Queensland Building and Construction Commission (QBCC). We hold QBCC Licence 15471933 and are subject to their oversight and processes.
- 3.Mediation/legal: If the QBCC process does not resolve the matter, either party may pursue mediation or legal proceedings in a Queensland court of competent jurisdiction.
9. Cancellation
- →You may cancel a booked project by providing written notice. Cancellations made with less than 5 business days' notice may result in forfeiture of the deposit to cover scheduling and preparation costs already incurred.
- →We reserve the right to cancel or postpone work due to unsafe site conditions, extreme weather, or other factors beyond our reasonable control. In such cases, we will reschedule at the earliest opportunity.
10. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Queensland.
11. Contact Us
For any queries about these Terms and Conditions: